Krownarc Return & Refund Policy

At Krownarc, every cap is carefully inspected before being shipped. Due to the nature of our products and for hygiene and quality assurance reasons, we do not accept returns, exchanges, or refunds for change of mind, incorrect sizing choices, or general dissatisfaction after purchase.

Please ensure you review all product descriptions and order details carefully before completing your purchase.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please include:

• Your order number

• Full name used for the order

• Clear photos of the damaged, defective, or incorrect item

• Photos of the packaging (if applicable)

• A brief description of the issue

Please send all enquiries to:

Email: [info@krownarc.com]

Once we review the issue, we may offer one of the following solutions where appropriate:

• A replacement item

• Store credit

• A refund

Krownarc reserves the right to deny claims where insufficient evidence is provided or where the issue has been caused after delivery.

Lost or Stolen Packages

Krownarc is not responsible for packages marked as delivered by the shipping carrier. If you believe your package has been lost or stolen, please contact the courier directly.

If you need assistance, you may also contact us at:

info@krownarc.com

Order Cancellations

Orders cannot be cancelled or modified once they have been processed or shipped.

Contact Us

For any questions regarding your order, please contact us at:

Email: info@krownarc.com
Business Hours: Standard business operating hours

Thank you for supporting Krownarc.

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